user support technician

Lynxedge Solutions Inc · Victoria, BC · $37.10 hourly

Verdict

Lynxedge Solutions Inc is a verified, legitimate IT consulting firm (BBB A+ rated, founded 2009) with a reachable website and matching business/location details. The posting is detailed and professional, with specific technical requirements, supervision scope, and screening questions typical of genuine job postings. The salary ($37.10/hr) is reasonable for a user support technician role in Victoria. The only minor concern is that the company's website shows no active careers page, which is not uncommon for smaller consulting firms that may post externally instead.

No careers page on company website+8
web.hasJobsListing='no'; however, this is neutral-to-minor and common for smaller firms that post externally
Company domain email for applications-5
Contact email careers@lynxedge.com uses the employer's own domain, not a free consumer provider
Reasonable salary for role and location-8
$37.10/hr is market-appropriate for a user support technician in Victoria, BC with 1–2 years experience
Website reachable and legitimate-10
websiteReachable='yes'; lynxedge.com is accessible and confirms company legitimacy
Detailed job description with specific technical requirements-12
Posting includes specific NOC code, detailed task list, technical skills (iOS, networking, TCP/IP, servers), supervision scope, work conditions, and screening questions—all hallmarks of legitimate job postings
Business name and location match verified-15
web.businessMatch='match' and web.locationMatch='match'; Lynxedge Solutions Inc confirmed as legitimate IT consulting firm at 201-3542 Blanshard St, Victoria BC with BBB A+ rating

Application flags (0)

No application flags detected.

Employer checks

{
  "web": {
    "websiteUrl": "https://lynxedge.com",
    "websiteReachable": "yes",
    "businessMatch": "match",
    "locationMatch": "match",
    "hasJobsListing": "no",
    "applicationAddressType": "none",
    "confidence": 0.92,
    "summary": "Lynxedge Solutions Inc is a legitimate, established IT consulting company founded in 2009, BBB-accredited (A+ rating), located at 201-3542 Blanshard St, Victoria BC. Official website lynxedge.com is reachable. Location matches posting claim. No careers page on website. Posting provides no mailing address (application method unspecified). Company is real and plausibly could hire user support technicians."
  }
}

Full description

Occupation (NOC): User support technicians (22221)
Location: Victoria, BC
Salary: $37.10 hourly
Hours: Full-time
Term: Permanent
Workplace: [object Object]
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Work setting: Consulting firm
Tasks: Give access to computer networks, Report on the performance of computer systems and networks, Respond to users experiencing difficulties with computer, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software, Perform Web-server backup and recovery operations
Supervision: 1 to 2 people
Computer and technology knowledge: iOS, Networking software, Networking hardware, Networking security, Extranet, Intranet, Internet, Servers, Word processing software, TCP/IP, Wireless networks
Transportation/travel information: Public transportation is available
Work conditions and physical capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Manual dexterity, Attention to detail, Ability to distinguish between colours, Combination of sitting, standing, walking, Standing for extended periods, Bending, crouching, kneeling
Own tools/equipment: Cellular phone
Personal suitability: Accurate, Client focus, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Initiative, Organized, Team player, Ability to multitask, Time management, Honesty
Screening questions: Are you authorized to work in Canada?, Do you have experience working in this field?
Experience: 1 year to less than 2 years
How to apply:
By email: careers@lynxedge.com