user support technician

Edge Acoustics Ltd. · Langley, BC · $37.75 hourly

Verdict

Edge Acoustics Ltd. is a verified, established company with a legitimate business address that matches official records, and the posting contains detailed, specific job responsibilities typical of genuine IT support roles. However, the requirement to mail physical resumes is an outdated application method that raises a minor concern in a modern hiring context, though it is not inherently fraudulent given the company's legitimacy and the business-class address.

mail_physical_resume+15
Requires mailing physical resume to a business address; outdated application method raises minor concern but is not inherently fraudulent given verified legitimacy
web.hasJobsListing+0
No dedicated careers page on website; neutral given company is substantive and could plausibly hire without advertising all roles online
web.locationMatch-5
Official website confirms the exact address: Unit 120-19715 96 Ave, Langley, BC V1M 3C9
web.applicationAddressType-5
Application address is a legitimate commercial office (Unit 120 in industrial building), not residential/PO box/virtual
websiteReachable-10
Company website is reachable and confirms business legitimacy and address
Detailed job description-10
Posting includes specific NOC code, detailed technical tasks, required experience level, and clear job requirements
web.businessMatch-15
Employer name and website match confirmed; Edge Acoustics Ltd is a real, licensed company since 2018

Application flags (1)

Apply by physical mail

By mail: Room 120, 19715 96 Ave, Langley, British Columbia, V1M 3C9

Employer checks

{
  "web": {
    "websiteUrl": "https://edgeacoustics.ca/",
    "websiteReachable": "yes",
    "businessMatch": "match",
    "locationMatch": "match",
    "hasJobsListing": "no",
    "applicationAddressType": "business",
    "confidence": 0.95,
    "summary": "Edge Acoustics Ltd is a real, established company (licensed since 2018) specializing in acoustical building materials distribution. Official website confirms address #120-19715 96 Ave, Langley, BC V1M 3C9, matching the posting's mailing address exactly. The address is a legitimate commercial office (Unit 120 in an industrial building). No dedicated careers page found on website, but company is substantive and could plausibly hire IT support roles."
  }
}

Full description

Occupation (NOC): User support technicians (22221)
Location: Langley, BC
Salary: $37.75 hourly
Hours: Full-time
Term: Permanent
Workplace: [object Object]
Education: College/CEGEP
Tasks: Give access to computer networks, Respond to users experiencing difficulties with computer, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software, Perform Web-server backup and recovery operations, Provide problem-solving services to network users, Install software and hardware and configure operating system software in preparation for testing, Troubleshoot problems related to equipment
Experience: 2 years to less than 3 years
How to apply:
By mail: Room 120, 19715 96 Ave, Langley, British Columbia, V1M 3C9