customer service agent

{
  "web": {
    "websiteUrl": "https://www.sunyogmigration.com/",
    "websiteReachable": "yes",
    "businessMatch": "match",
    "locationMatch": "match",
    "hasJobsListing": "unknown",
    "applicationAddressType": "none",
    "confidence": 0.75,
    "summary": "SUNYOG Migration Services is a real, established immigration consultancy founded in 2015. Website is reachable and professional. Company location matches Prince George, BC claim. No mailing address provided in posting (online application). No dedicated careers section found on website. Job description tasks seem somewhat atypical for customer service role but company is legitimate."
  }
}

Occupation (NOC): Other customer and information services representatives (64409)
Location: Prince George, BC
Salary: $18.00 to $20.00 hourly (to be negotiated)
Hours: Full-time
Term: Permanent
Workplace: [object Object]
Education: Bachelor's degree
Work setting: Consulting firm
Tasks: Develop all kinds of events for publicity, fundraising and information purposes, Develop communication strategies, Evaluate communication strategies and programs, Implement communication strategies and programs, Publicize activities, workshops, meetings and other events for fundraising or information purposes, Act as spokesperson for an organization, Advise clients on advertising or sales promotion strategies, Answer written and oral inquiries, Assist in the preparation of brochures, reports, newsletters and other material, Co-ordinate special publicity events and promotions, Conduct public opinion and attitude surveys, Gather, research and prepare communications material, Initiate and maintain contact with the media, Prepare and/or deliver educational, publicity and information programs, materials and sessions, Prepare sports, literary, performance or other contracts, Address customers' complaints or concerns, Answer inquiries and provide information to customers, Arrange for billing for services, Explain the type and cost of services offered, Issue receipts and other forms, Maintain records and statistics, Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services., Order office supplies and maintain inventory, Perform general office duties, Receive and log complaints, Receive payments, Explain procedures, risks and benefits to clients, Maintain and manage digital database, Write and edit press releases, newsletter and communications materials, Copywrite, Answer clients' inquiries and provide information, Consult with clients after sale to provide ongoing support
Computer and technology knowledge: Adobe Experience Manager (AEM), Database software, Internet, MS Excel, MS Outlook, MS Windows, MS Word, Adobe Dreamweaver, Adobe Photoshop, HTML editing software, JavaScript, MS Access, MS PowerPoint, MS Office, MS Project, Social Media, Spreadsheet, Computer programming, Adobe After Effects, Google Drive, LinkedIn, Electronic mail, Information technology, WordPress
Type of experience: Call centre
Area of work experience: Marketing
Area of specialization: Communications
Security and safety: Vulnerable sector check, Reference required
Transportation/travel information: Own transportation, Own vehicle
Work conditions and physical capabilities: Attention to detail, Fast-paced environment, Tight deadlines, Work under pressure, Hand-eye co-ordination, Repetitive tasks
Personal suitability: Punctuality, Client focus, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Organized, Reliability, Team player, Initiative, Judgement, Ability to multitask, Dependability, Honesty, Quick learner
Screening questions: Are you authorized to work in Canada?, Are you available for shift or on-call work?, Are you available to start on the date listed in the job posting?, Are you currently a student?, Do you have experience working in this field?, Do you have the equipment you need to work from home (like internet and a workspace)?, Do you live near the job location?, Do you meet the language requirements listed in the job posting for the position (English or French)?
Experience: 1 year to less than 2 years
Employment terms options: Flexible hours
How to apply:
By email: docs4consultant@gmail.com