user support technician
Novagems Inc. · Abbotsford, BC · $31.00 hourly
Posted 2026-04-17 · Reviewed on 2026-05-30 · What do these ratings mean?
Verdict
Novagems Inc. is a legitimate, verified software company with a functional website, confirmed Abbotsford location, and active job listings. The posting itself is detailed with specific NOC code, clear responsibilities, and realistic salary. However, the use of a generic Gmail domain (novagemsjobs@gmail.com) for job applications is a notable red flag, as legitimate employers typically use company-domain email addresses. This single concern prevents a lower score but is outweighed by strong verification signals.
- The contact email is a free personal address (Gmail, Outlook, etc.)+18
Contact email is novagemsjobs@gmail.com, a free Gmail domain rather than company-domain email (e.g., jobs@novagems.com)
- web.locationMatch-5
Company location verified in Abbotsford, BC; LinkedIn and business records confirm headquarters at 102-32615 South Fraser Way
- web.hasJobsListing-8
Company actively maintains job listings and hires across multiple roles including web designers
- posting_quality-8
Detailed job description with specific NOC code (22221), clear responsibilities, realistic salary ($31/hour), and defined experience requirements (1-2 years)
- websiteReachable-10
Official website novagems.com is fully functional and reachable
- web.businessMatch-15
Company name and website match confirmed; Novagems Inc. is a legitimate software development company with official website novagems.com
Application flags (1)
novagemsjobs@gmail.com
Employer checks
| Website found | https://novagems.com |
|---|---|
| Website reachable | yes |
| Business identity | matches the posting |
| Location | matches the posting |
| Job listings on its site | yes |
| Mail-application address | a business address |
| How it was verified | web search |
| Confidence | 0.95 |
| Summary | Novagems Inc is a legitimate software development company headquartered in Abbotsford, BC (102-32615 South Fraser Way, Abbotsford, BC V2T 1X8). Official website novagems.com is fully functional. Company provides workforce management software for security, cleaning, and other industries. LinkedIn confirms Abbotsford location. Posting claims no mailing address (online application), so applicationAddressType is "none" per instructions. Company actively hires across multiple roles including web designers. |
| Checked on | 2026-05-30 |
Full description
Occupation (NOC): User support technicians (22221) Location: Abbotsford, BC Salary: $31.00 hourly Hours: Full-time Term: Permanent Workplace: [object Object] Education: College/CEGEP Tasks: Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Supervise other technical support workers in this group, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software, Manage incidents Experience: 1 year to less than 2 years How to apply: By email: novagemsjobs@gmail.com