user support technician

Builden Network and Construction Solutions Ltd. · Williams Lake, BC · $37.70 hourly

applies via www.bncsolutions.ca

Verdict

This posting shows moderate fraud risk driven primarily by a significant geographic mismatch: the job claims to be in Williams Lake, BC but the mailing address is in Surrey, BC (500+ km apart), which is a classic red flag for scams. However, the employer appears to have legitimate business presence on job boards, the mailing address is confirmed as real commercial space (not residential/PO box), and the job description itself is detailed and plausible. The combination of location inconsistency with otherwise legitimate signals places this in the medium-risk band.

locationMatch mismatch+15
Posting claims Williams Lake, BC but mailing address resolves to Surrey, BC (500+ km apart) — classic geographic inconsistency fraud signal
mail_physical_resume+8
Applicants instructed to mail physical resume to Surrey address; moderate concern when combined with location mismatch, though address is legitimate commercial space
company-domain email-5
Contact email info@bncsolutions.ca uses employer domain, not generic consumer provider
reasonable salary and terms-7
$37.70/hour for user support technician in BC is market-appropriate; permanent full-time with standard employment options
applicationAddressType business-8
Mailing address is legitimate commercial multi-tenant building (City Centre 3), not residential/PO box/virtual office
detailed job description-10
Comprehensive task list, specific technical requirements (iOS, networking, servers), security screening, and detailed work conditions indicate legitimate job posting structure
businessMatch confirmed-15
Employer name matches verified business records; company appears real with active Job Bank postings

Application flags (1)

Apply by physical mail

By mail: Room 508, 13761 96 Ave, Surrey, British Columbia, V3V 0E8

Employer checks

{
  "web": {
    "websiteUrl": null,
    "websiteReachable": "unknown",
    "businessMatch": "match",
    "locationMatch": "mismatch",
    "hasJobsListing": "unknown",
    "applicationAddressType": "business",
    "confidence": 0.65,
    "summary": "Company appears real with active Job Bank postings. No official website found (buildenconstruction.ca under construction). LOCATION MISMATCH: posting claims Williams Lake, BC but mailing address is Surrey, BC (500+ km apart). Mailing address is legitimate commercial space (City Centre 3 multi-tenant building), not residential/PO box. Multiple job postings show location inconsistencies. Moderate confidence due to legitimate job board presence but location discrepancy and lack of dedicated website."
  }
}

Full description

Occupation (NOC): User support technicians (22221)
Location: Williams Lake, BC
Salary: $37.70 hourly
Hours: Full-time
Term: Permanent
Workplace: [object Object]
Education: Other trades certificate or diploma,  or equivalent experience
Tasks: Give access to computer networks, Report on the performance of computer systems and networks, Respond to users experiencing difficulties with computer, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Supervise other technical support workers in this group, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software, Provide customer service, Manage incidents
Supervision: No supervision responsibility
Computer and technology knowledge: iOS, Device drivers, Networking software, Internet, Servers, Security software, Communication software, Mapping and data visualization software, MS Office
Security and safety: Criminal record check
Work conditions and physical capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail, Ability to distinguish between colours, Sitting, Combination of sitting, standing, walking, Standing for extended periods, Bending, crouching, kneeling
Personal suitability: Accurate, Client focus, Efficient interpersonal skills, Excellent oral communication, Initiative, Judgement, Organized, Team player, Ability to multitask, Time management, Honesty
Screening questions: Are you authorized to work in Canada?, Do you live near the job location?, Do you meet the language requirements listed in the job posting?
Employment terms options: Evening, Shift, Morning
Experience: Experience an asset
Employment terms options: Day, Weekend, Overtime required, Overtime available
How to apply:
By email: info@bncsolutions.ca
Online: https://www.bncsolutions.ca/career.php
By mail: Room 508, 13761 96 Ave, Surrey, British Columbia, V3V 0E8