food service supervisor

Tim Hortons · Kelowna, BC · $20.15 hourly

Verdict

This Tim Hortons posting shows mixed signals. The employer is legitimate and well-verified (major multinational, website reachable, business/location match confirmed, dedicated careers portal), and the job description is detailed and professional with comprehensive support programs. However, the contact email uses a generic Gmail domain (tims.kelowna@gmail.com) rather than an official Tim Hortons domain, which is a notable inconsistency for a major corporate employer and suggests either a local franchise managing applications informally or a potential impersonation risk. The salary ($20.15/hr) is reasonable for the role and location. Overall, the posting leans toward legitimacy due to strong employer verification, but the generic email domain prevents a low-risk score.

Generic email domain for major employer+18
Contact email is tims.kelowna@gmail.com (free Gmail account) rather than an official Tim Hortons or franchise domain. Unusual for a major corporate employer and raises questions about whether this is an official posting or a local franchise managing applications informally.
Reasonable salary for role and location-7
$20.15/hour for a food service supervisor in Kelowna, BC is market-appropriate and not an outlier that would suggest fraud.
Website reachable and jobs listing present-10
Official Tim Hortons website is fully functional and has a dedicated careers portal with job listings, indicating legitimate recruitment infrastructure.
Detailed, professional job description-12
Posting includes comprehensive NOC classification, detailed task list, supervision scope (16-20 people), work conditions, screening questions, and extensive support programs for diverse groups (persons with disabilities, newcomers, youth, veterans, Indigenous workers, mature workers).
Legitimate employer verified-25
Tim Hortons is a major Canadian multinational with confirmed headquarters, functional official website (timhortons.com), dedicated careers portal, and confirmed BC locations. Web verification shows business match and location match with 0.99 confidence.

Application flags (1)

Generic email domain

tims.kelowna@gmail.com

Employer checks

{
  "web": {
    "websiteUrl": "https://www.timhortons.com/",
    "websiteReachable": "yes",
    "businessMatch": "match",
    "locationMatch": "match",
    "hasJobsListing": "yes",
    "applicationAddressType": "none",
    "confidence": 0.99,
    "summary": "Tim Hortons is a legitimate, major Canadian multinational restaurant chain with headquarters in Toronto (130 King St W). Official website timhortons.com is fully functional. Company has dedicated careers portal (careers.timhortons.com) with job listings. Tim Hortons has confirmed locations in Comox, BC (727 Anderton Rd). Posting provides no mailing address—applicants apply online only. No red flags detected."
  }
}

Full description

Occupation (NOC): Food service supervisors (62020)
Location: Kelowna, BC
Salary: $20.15 hourly
Hours: Full-time
Term: Permanent
Workplace: [object Object]
Education: No degree, certificate or diploma
Work setting: Food service establishment, Coffee shop, Fast food outlet or concession, Restaurant
Tasks: Establish methods to meet work schedules, Supervise and co-ordinate activities of staff who prepare and portion food, Train staff in job duties, sanitation and safety procedures, Estimate ingredient and supplies required for meal preparation , Ensure that food and service meet quality control standards, Prepare budget and cost estimates, Address customers' complaints or concerns, Maintain records of stock, repairs, sales and wastage, Prepare and submit reports, Establish work schedules
Supervision: Food service counter attendants and food preparers, 16-20 people
Work conditions and physical capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Combination of sitting, standing, walking, Standing for extended periods, Bending, crouching, kneeling, Walking, Physically demanding
Personal suitability: Client focus, Efficient interpersonal skills, Excellent oral communication, Flexibility, Team player
Screening questions: Are you authorized to work in Canada?, Are you available for shift or on-call work?, Are you available to start on the date listed in the job posting?, Are you currently a student?, Are you willing to relocate for this position?, Do you have experience working in this field?, Do you have the required certifications listed in the job posting?, Do you live near the job location?, Do you meet the language requirements listed in the job posting?
Employment terms options: Early morning, Evening
Experience: 1 year to less than 2 years
Employment terms options: Shift, Morning, Night, Day, Weekend
Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.), Provides visual accessibility accommodations (for example: braille, screen readers, etc.), Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.), Participates in a government or community program or initiative that supports persons with disabilities , Offers mentorship, coaching and/or networking opportunities for persons with disabilities , Provides awareness training to employees to create a welcoming work environment for persons with disabilities, Applies accessible and inclusive recruitment policies that accommodate persons with disabilities 
Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees, Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.), Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.), Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) , Supports newcomers and/or refugees with foreign credential recognition, Offers mentorship programs that pair newcomers and/or refugees with experienced employees , Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees , Does not require Canadian work experience
Support for youths: Participates in a government or community program or initiative that supports youth employment, Offers on-the-job training tailored to youth, Offers mentorship, coaching and/or networking opportunities for youth, Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans: Participates in a government or community program or initiative that supports Veterans , Offers mentorship, coaching and/or networking opportunities for Veterans, Provides awareness training to employees to create a welcoming work environment for Veterans , Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.) , Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)  , Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures)  , Supports Veterans in translating their military skills and experience into the language of the civilian job market  , Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) 
Support for Indigenous people: Participates in a government or community program or initiative that supports Indigenous people, Offers mentorship, coaching and/or networking opportunities for Indigenous workers , Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations   , Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers , Facilitates access to Elders who can offer support and guidance to Indigenous workers 
Support for mature workers: Participates in a government or community program or initiative that supports mature workers , Applies hiring policies that discourage age discrimination  , Provides staff with awareness training to create a welcoming work environment for mature workers  , Offers mentorship, coaching and/or networking opportunities for mature workers , Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) , Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) , Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.) , Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.) 
Supports for visible minorities: Participates in a government or community program or initiative that supports members of visible minorities, Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.), Offers mentorship programs that pair members of visible minorities with experienced employees, Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
How to apply:
By email: tims.kelowna@gmail.com
In person: 3255 lakeshore road, kelowna, British Columbia, V1W 3S9
By phone: 2507173997