guest service supervisor

Whistler Reception & Property Care · Whistler, BC · $37.00 hourly

applies via www.whistlerreception.com

Verdict

This posting shows strong legitimacy signals: the employer is a verified, established business (since 2004) with a reachable website, confirmed business address in Whistler Town Plaza, active jobs listings, and matching business/location verification. The role description is detailed and specific to guest service supervision in hospitality. The only minor concern is the mail-physical-resume option, which is a weak fraud signal in isolation but here is paired with a legitimate business address and online application alternative, making it a standard application method rather than a red flag.

mail_physical_resume+5
Physical mail option offered alongside online application; minor signal but legitimate businesses sometimes accept both methods
web.locationMatch == match-5
Posted location (Whistler, BC) matches verified business location at 4314 Main St, Whistler Town Plaza
web.applicationAddressType == business-5
Mailing address is a commercial office building (Whistler Town Plaza), not residential or virtual
web.hasJobsListing == yes-8
Official website confirms active job postings section, indicating legitimate hiring practice
websiteReachable == yes-10
https://www.whistlerreception.com/ is reachable and contains active jobs/careers section
Detailed role description-10
Comprehensive task list, supervision scope (16-20 people), specific software requirements (QuickBooks, Sage), and detailed work conditions indicate legitimate hospitality role
web.businessMatch == match-15
Employer name and website verified as legitimate match; Whistler Reception & Property Care confirmed operating since 2004 from stated address

Application flags (1)

Apply by physical mail

By mail: 4314 Main St, Whistler, British Columbia, V8E 1A8

Employer checks

{
  "web": {
    "websiteUrl": "https://www.whistlerreception.com/",
    "websiteReachable": "yes",
    "businessMatch": "match",
    "locationMatch": "match",
    "hasJobsListing": "yes",
    "applicationAddressType": "business",
    "confidence": 0.95,
    "summary": "Whistler Reception & Property Care is a legitimate, established business operating since 2004. Official website confirms they operate from Whistler Town Plaza (Deer Lodge) at 4314 Main St, Whistler, BC V8E 1A8 - matching the posting's mailing address. The address is a commercial office building (Town Plaza condominium complex with front desk services), not residential. Site has a jobs/careers section with active postings. Company plausibly hires guest service supervisors given their core business of guest check-in and concierge services."
  }
}

Full description

Occupation (NOC): Accommodation, travel, tourism and related services supervisors (62022)
Location: Whistler, BC
Salary: $37.00 hourly
Hours: Full-time
Term: Permanent
Workplace: [object Object]
Education: Secondary (high) school graduation certificate
Tasks: Co-ordinate activities with other work units or departments, Establish work schedules and procedures, Perform same duties as workers supervised, Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality, Assist clients/guests with special needs, Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery, Requisition materials and supplies, Supervise support staff, Schedule and confirm appointments, Respond to complaints of guests, Register arriving guests and assign rooms, Provide job training and support, Process guests' departures, calculate charges and receive payments, Prepare monthly statements, Perform basic bookkeeping tasks, Enforce policies and procedures, Co-ordinate recreation activities, Carry out administrative and clerical activities (record keeping, scheduling etc.), Book appointments, Attend to guests' requests for extra supplies or other items, Answer electronic enquiries, Calculate daily/shift payments received and reconcile with total sales, Complete onboard and other logs, Schedule activities, Explain procedures, Assist with record management
Supervision: 16-20 people, Staff in various areas of responsibility, Customer service clerk
Computer and technology knowledge: MS Outlook, Quick Books, Sage Accounting Software
Work conditions and physical capabilities: Attention to detail, Fast-paced environment, Large workload, Standing for extended periods, Tight deadlines, Work under pressure
Personal suitability: Accurate, Client focus, Dependability, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Initiative, Interpersonal awareness, Judgement, Organized, Team player
Screening questions: Are you authorized to work in Canada?, Do you have experience working in this field?, Do you live near the job location?, Do you meet the language requirements listed in the job posting?
Employment terms options: Evening, Flexible hours, Morning
Experience: 5 years or more
Employment terms options: Night, On call, Day, Weekend, Overtime available
How to apply:
Online: https://www.whistlerreception.com/
By mail: 4314 Main St, Whistler, British Columbia, V8E 1A8