user support technician

Canada Ticket Inc. · Langley, BC · $33.00 hourly

Verdict

Canada Ticket Inc. is a legitimate, established printing company with a reachable website, verified business match, and matching location. The job posting is detailed with specific NOC classification, comprehensive task lists, and standard screening questions. The contact email (jobs@canadaticket.com) is at the employer's own domain. The only minor concern is the absence of a careers section on the website, which is not uncommon for smaller established companies and does not indicate fraud.

No careers section on website+5
web.hasJobsListing='no' indicates no dedicated careers page, though this is neutral for established companies and does not suggest fraud
Location match verified-10
web.locationMatch='match' confirms Langley, BC location is correct for Canada Ticket Inc.
Company-domain email-10
Contact email jobs@canadaticket.com is at the employer's own domain, not a generic free provider
Detailed job description-10
Posting includes specific NOC code, comprehensive task list, required skills, experience level, and screening questions indicating professional posting standards
Business match verified-15
web.businessMatch='match' confirms employer name and identity align with verified business records
Website reachable and legitimate-15
websiteReachable='yes' and company is BBB accredited with substantive operations since 1979

Application flags (0)

No application flags detected.

Employer checks

{
  "web": {
    "websiteUrl": "https://www.canadaticket.com/",
    "websiteReachable": "yes",
    "businessMatch": "match",
    "locationMatch": "match",
    "hasJobsListing": "no",
    "applicationAddressType": "none",
    "confidence": 0.95,
    "summary": "Canada Ticket Inc. is a legitimate, established printing company founded in 1979, based in Langley, BC. Official website is canadaticket.com with full contact details and company address at 9085 196A Street, Langley, BC V1M 3B5. Company is BBB accredited and has substantive operations. No careers section found on website. Posting provides no mailing address (online application only)."
  }
}

Full description

Occupation (NOC): User support technicians (22221)
Location: Langley, BC
Salary: $33.00 hourly
Hours: Full-time
Term: Permanent
Workplace: [object Object]
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Work setting: Private company, corporation or industry
Tasks: Give access to computer networks, Report on the performance of computer systems and networks, Respond to users experiencing difficulties with computer, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software, Perform Web-server backup and recovery operations, Manage incidents
Supervision: No supervision responsibility
Computer and technology knowledge: Device drivers, Networking software, Networking hardware, Networking security, Intranet, Internet, Servers, Desktop applications, Security software, Word processing software, Mail server software, Communication software, 3D graphic software, Programming software, Desktop publishing software, Database software, Software development, Mac OS, MS Active Directory, MS Office, MS Windows, SharePoint, Spreadsheet, TCP/IP, Wireless networks
Security and safety: Criminal record check
Work conditions and physical capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Handling heavy loads, Physically demanding, Manual dexterity, Attention to detail, Sitting, Bending, crouching, kneeling
Personal suitability: Accurate, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Initiative, Judgement, Organized, Team player, Ability to multitask, Time management, Honesty
Screening questions: Are you authorized to work in Canada?, Are you willing to relocate for this position?, Do you have experience working in this field?, Do you have the required certifications listed in the job posting?, Do you meet the language requirements listed in the job posting?
Experience: 5 years or more
Employment terms options: Day
How to apply:
By email: jobs@canadaticket.com