user support technician

Canada Shaws Consulting Inc. · Richmond, BC · $37.00 hourly

Verdict

Canada Shaws Consulting Inc. is a verified, established immigration consulting company with a reachable website, confirmed Richmond location, and a legitimate commercial office address that matches official records. The job posting itself is detailed with specific NOC classification, comprehensive technical skills, and clear screening questions. However, the company's website lacks a visible careers section despite advertising this role, and the application method requires mailing physical resumes to a business address—an older practice that is somewhat unusual for a tech support role in 2026 but not inherently fraudulent given the employer's legitimacy.

mail_physical_resume for tech support role+12
Application requires mailing physical resumes rather than online submission; unusual for a 2026 tech support position and suggests outdated hiring practices
web.hasJobsListing = no+8
Company website has no visible careers/jobs section despite advertising this role, which is atypical for an established consulting firm actively recruiting
web.locationMatch = match-5
Company headquarters confirmed in Richmond, BC; mailing address matches official contact address on company website
websiteReachable = yes-5
Official website canadashaws.ca is reachable and confirms company legitimacy and location
web.applicationAddressType = business-5
Mailing address (Room 308, 5811 Cooney Rd, Richmond, BC) is a legitimate commercial office building, not residential/PO box/virtual
Detailed job description with NOC classification-8
Posting includes specific NOC code (22221), comprehensive task list, extensive technical skills matrix, personal suitability criteria, and screening questions—all indicators of a legitimate, well-structured posting
web.businessMatch = match-15
Employer name and website (canadashaws.ca) verified as real, established immigration consulting company founded in 2015

Application flags (1)

Apply by physical mail

By mail: Room 308, 5811 Cooney Rd, Richmond, British Columbia, V6X 3M1

Employer checks

{
  "web": {
    "websiteUrl": "https://canadashaws.ca/",
    "websiteReachable": "yes",
    "businessMatch": "match",
    "locationMatch": "match",
    "hasJobsListing": "no",
    "applicationAddressType": "business",
    "confidence": 0.85,
    "summary": "Canada Shaws Consulting Inc. is a real, established immigration consulting company founded in 2015 with headquarters in Richmond, BC. Official website (canadashaws.ca) is reachable and confirms Richmond location. The mailing address (Room 308, 5811 Cooney Rd, Richmond, BC V6X 3M1) matches the company's official contact address on their website and is a legitimate commercial office building (Regus/Pacific Business Centre). However, the company's website has no visible careers/jobs section, which is unusual for a posting advertising a user support technician role."
  }
}

Full description

Occupation (NOC): User support technicians (22221)
Location: Richmond, BC
Salary: $37.00 hourly
Hours: Full-time
Term: Permanent
Workplace: [object Object]
Education: College/CEGEP
Tasks: Give access to computer networks, Report on the performance of computer systems and networks, Respond to users experiencing difficulties with computer, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software, Perform Web-server backup and recovery operations, Provide customer service, Manage incidents, Design, develop and implement information systems business solutions
Computer and technology knowledge: Android, Information Technology Infrastructure Library (ITIL), Jira, Shell script, iOS, MAC, Networking software, Networking hardware, Networking security, Extranet, Intranet, Internet, Desktop applications, Enterprise Applications Integration (EAI), File management software, Security software, Multimedia software, Word processing software, Presentation software, Mail server software, Communication software, Image editing software, Project management software, Programming software, HTML editing software, Website creation and management software, Web service design, Business diagram software, Desktop publishing software, Database software, Programming languages, Software development, Mac OS, Python, Salesforce, MS Active Directory, Data analysis software, JavaScript, MS Office, MS Windows, SQL, SharePoint, Spreadsheet, TCP/IP, Wireless networks, XML, PHP, WordPress, Business management software
Personal suitability: Accurate, Client focus, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Initiative, Judgement, Organized, Team player, Ability to multitask, Honesty
Screening questions: Are you authorized to work in Canada?, Are you available for shift or on-call work?, Are you willing to relocate for this position?, Do you have experience working in this field?
Experience: 2 years to less than 3 years
How to apply:
By mail: Room 308, 5811 Cooney Rd, Richmond, British Columbia, V6X 3M1