guest services agent - hotel

Best Western Mountainview Inn · Golden, BC · $18.25 hourly

Verdict

This posting shows strong legitimacy signals: Best Western Mountainview Inn is a verified, established hotel with a reachable website, confirmed business address, and matching location. The job description is detailed and appropriate for a hotel front desk role with comprehensive responsibilities and benefits. The minor fraud signal is the mail-physical-resume option, which is a weak concern in isolation and typical for hospitality roles. Overall, this is a low-risk posting.

mail_physical_resume+8
Posting accepts physical mail applications; minor concern but typical for hospitality sector and paired with legitimate business address
web.locationMatch-5
Mailing address (1024 11th St N, Golden, BC) confirmed as actual hotel building; location matches posting claim
detailed_job_description-8
Comprehensive task list, specific work conditions, personal suitability requirements, and support programs detailed; appropriate for hotel front desk role
web.applicationAddressType-10
Application address is a genuine business location (hotel building), not residential, PO box, or virtual office
websiteReachable-10
Official website www.bestwesterngolden.com confirmed reachable and legitimate
web.businessMatch-15
Employer name and business verified as legitimate match; Best Western Mountainview Inn confirmed as established hotel

Application flags (1)

Apply by physical mail

By mail: 1024 11th St N, Golden, British Columbia, V0A 1H2

Employer checks

{
  "web": {
    "websiteUrl": "www.bestwesterngolden.com",
    "websiteReachable": "yes",
    "businessMatch": "match",
    "locationMatch": "match",
    "hasJobsListing": "unknown",
    "applicationAddressType": "business",
    "confidence": 0.95,
    "summary": "Best Western Mountainview Inn is a legitimate, established hotel in Golden, BC. Official website confirmed and reachable. Mailing address (1024 11th St N) is the actual hotel building—a genuine commercial business location, not a PO box or virtual office. Location matches posting claim. Guest services agent role is appropriate for a hotel employer."
  }
}

Full description

Occupation (NOC): Hotel front desk clerks (64314)
Location: Golden, BC
Salary: $18.25 hourly
Hours: Full-time
Term: Permanent
Workplace: [object Object]
Education: Secondary (high) school graduation certificate
Work setting: Willing to relocate
Tasks: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain an inventory of vacancies, reservations and room assignments, Clerical duties (i.e. faxing, filing, photocopying), Answer telephone and relay telephone calls and messages, Assist clients/guests with special needs, Perform light housekeeping and cleaning duties, Provide customer service
Computer and technology knowledge: Word processing software, Internet
Work conditions and physical capabilities: Attention to detail, Standing for extended periods, Work under pressure
Personal suitability: Client focus, Dependability, Efficient interpersonal skills, Excellent oral communication, Flexibility, Organized, Reliability, Team player
Employment terms options: Early morning, Evening, Shift, Flexible hours, Morning, Night
Experience: Will train
Employment terms options: To be determined, Day, Weekend, Overtime required
Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees: Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) 
Support for youths: Provides awareness training to employees to create a welcoming work environment for youth
How to apply:
By email: gm@bestwesterngolden.com
By mail: 1024 11th St N, Golden, British Columbia, V0A 1H2
In person: 1024 11th St N, Golden, British Columbia, V0A 1H2