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user support technician

Lynxedge Solutions Inc · Victoria, BC · $37.10 hourly

Posted 2026-07-10 · Reviewed on 2026-07-15 · What do these ratings mean?

Verdict

Lynxedge Solutions Inc is a verifiable Victoria IT consulting firm founded in 2009, at 201-3542 Blanshard St, with its own website (lynxedge.com), a BBB A+ rating, and LinkedIn/D&B profiles. A user support technician role at an IT consulting firm is a natural fit, and the posting's work-setting field ('Consulting firm') matches. No suspicious application method appears in the posting.

  • role_matches_business-10

    IT support technician role at an IT services/consulting company; detailed NOC 22221 task list

  • verified_established_business-25

    17 years in business, BBB A+ rating, physical office at 201-3542 Blanshard St, Victoria; company domain lynxedge.com with info@lynxedge.com

Application flags (0)

No application flags detected.

Employer checks
Website foundhttps://lynxedge.com
Website reachableyes
Business identitymatches the posting
Locationmatches the posting
Job listings on its sitenot checked
Mail-application addressnone - the posting has no mailing address
How it was verifiedweb search
Confidence0.90
SummaryReal Victoria IT services firm (est. 2009), BBB A+, office on Blanshard St. Hiring a user support technician fits its core business. No red-flag application instructions in the posting.
Checked on2026-07-15
Full description
Occupation (NOC): User support technicians (22221)
Location: Victoria, BC
Salary: $37.10 hourly
Hours: Full-time
Term: Permanent
Workplace: [object Object]
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Work setting: Consulting firm
Tasks: Give access to computer networks, Report on the performance of computer systems and networks, Respond to users experiencing difficulties with computer, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software, Perform Web-server backup and recovery operations
Supervision: 1 to 2 people
Computer and technology knowledge: iOS, Networking software, Networking hardware, Networking security, Extranet, Intranet, Internet, Servers, Word processing software, TCP/IP, Wireless networks
Transportation/travel information: Public transportation is available
Work conditions and physical capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Manual dexterity, Attention to detail, Ability to distinguish between colours, Combination of sitting, standing, walking, Standing for extended periods, Bending, crouching, kneeling
Own tools/equipment: Cellular phone
Personal suitability: Accurate, Client focus, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Initiative, Organized, Team player, Ability to multitask, Time management, Honesty
Screening questions: Do you have experience working in this field?
Experience: 1 year to less than 2 years
How to apply:
By email: careers@lynxedge.com