Customer Experience Representative
Indigo Books & Music · Nanaimo, British Columbia · $37,128 - $43,576 annually
Posted 2026-08-18 · Reviewed on 2026-09-09 · What do these ratings mean?
applies via jobs.smartrecruiters.com (smartrecruiters)
Verdict
Applications route through Indigo Books & Music's own matching smartrecruiters tenant (jobs.smartrecruiters.com), which the pipeline treats as tenant-verified (businessMatch "match"); the remaining web fields are "unknown"/"uncertain", i.e. not checked, so they are neutral. No fraud flags fired: no fee, crypto, banking, ID, mailed-resume, or messaging-app-only contact. Salary of $37,128 - $43,576 annually is market-normal for this role, so risk is low.
- online-only corporate application, no payment or personal-data request-8
Applications go to jobs.smartrecruiters.com; no mailing address, fee, crypto, banking-info, ID-upfront, or messaging-app-only contact in the posting.
- employer identity verified-12
employerChecks.web.businessMatch = "match" (source: ats-tenant-match): Presumed legitimate without web search: all postings apply via the company's own matching smartrecruiters tenant.
- Applies through a recognized hiring system-25
flags include ats_known_provider: jobs.smartrecruiters.com
Application flags (1)
jobs.smartrecruiters.com
Employer checks
| Website found | none found |
|---|---|
| Website reachable | not checked |
| Business identity | matches the posting |
| Location | could not be confirmed |
| Job listings on its site | not checked |
| Mail-application address | none - the posting has no mailing address |
| How it was verified | presumed real: every posting applies through the employer's own account on a recognized hiring system |
| Confidence | 0.80 |
| Summary | Presumed legitimate without web search: all postings apply via the company's own matching smartrecruiters tenant. |
| Checked on | 2026-09-08 |
Full description
Occupation (NOC): Other customer and information services representatives (64409) Location: Nanaimo, British Columbia Salary: $37,128 - $43,576 annually Hours: Part-time How to apply: Online: https://jobs.smartrecruiters.com/IndigoBooksMusic/744000130672269-customer-experience-representative